Starter
Essential tools for operations.
199PLN/month
- Menu management
- KDS
- QR menu
- Table management
Growth Product
Give guests a reason to come back.
TableMind Loyalty Program helps restaurants reward repeat visits, direct orders, birthdays, referrals, and customer milestones with points, cashback, stamps, rewards, tiers, and personalized offers.
Points, stamps, & cashback
Birthday & occasion offers
Direct-order incentives
Guest loyalty wallet
CRM & marketing connected
Loyalty analytics included
Reward unlocked
10% off next direct order
Birthday offer sent
Free birthday dessert
Repeat order logged
+10 loyalty points earned
Direct order bonus
+50 bonus points added
BT
Bella Trattoria
Restaurant Loyalty
Loyalty Points
840 pts
Next: Free dessert reward1,000 pts
84% completed
Coffee Stamp Card5 / 6 visits
Tap stamp 6 to simulate visit
Available Rewards
10% direct order discount
Expires in 12 days
Birthday dessert reward
Unlocked this month
Scan QR to Pay & Earn
Simple for guests. Useful for you.
Loyalty should feel simple for guests and useful for restaurants.
A good loyalty program does two things: guests understand how to earn rewards, and restaurants understand whether those rewards bring people back.
TableMind Loyalty Program connects rewards with guest profiles, orders, visits, direct ordering, marketing campaigns, and analytics. Guests see progress. Restaurants see repeat behavior.
Strategic Retention
Reward the behavior you want more of.
Restaurants do not need random discounts. They need loyalty systems that encourage the right actions.
More repeat visits. More direct orders. More lunch orders. More app usage. More birthday bookings. More referrals. More guests choosing your restaurant instead of a marketplace commission channel.
The retention engine
TableMind connects rewards to CRM, Marketing, and Direct Ordering to build long-term value.
Traditional Loyalty
Before TableMind
- ✕Guests visit once and disappear into the crowd.
- ✕Paper stamp cards get lost, damaged, or forgotten.
- ✕Discounts are random, generic, and cut into margins.
- ✕Regular guests are not recognized during dine-in.
- ✕Customers default to marketplace delivery apps.
TableMind Way
After TableMind
- ✓Digital loyalty wallet logs points and progress.
- ✓Direct-order incentives steer guests away from delivery aggregators.
- ✓Personalized occasion and birthday automation.
- ✓Tiers reward VIP regular behavior organically.
- ✓Measurable retention analytics trace direct revenue.
What is it?
What is a restaurant loyalty program?
A restaurant loyalty program rewards guests for repeat behavior. Guests can earn points, stamps, cashback, gifts, or special benefits when they order, visit, book, pay, or engage with your restaurant. They can redeem rewards such as discounts, free items, birthday gifts, exclusive offers, or VIP benefits.
With TableMind, loyalty connects seamlessly to guest profiles, direct ordering, app activity, CRM segments, marketing campaigns, and analytics.
Models that fit
Choose a loyalty model that fits your restaurant.
Not every restaurant needs the same loyalty structure. A cafe, pizza shop, fine dining venue, hotel restaurant, and multi-location brand may need different reward logic.
★ Selected Loyalty Model
Points Program
Best For
Restaurants, cafes, takeaway brands, delivery-focused businesses, and multi-location operators.
How It Works
Guests earn points for eligible purchases or actions. Points can be redeemed for discounts, rewards, free items, or other benefits.
Practical Example
Earn 1 point for every 1 zł spent. Redeem 500 points for 20 zł off.
Why It Works
Points are flexible and easy to connect to spend, direct orders, app orders, or loyalty tiers.
Interactive Mockup Preview
Ecosystem Need
Guests have too many choices. Loyalty gives them a reason to choose you again.
Repeat guests are highly valuable
A restaurant that only chases new customers keeps starting from zero. Loyalty helps turn good experiences into return visits.
Paper stamp cards are easy to lose
Digital loyalty makes rewards easier to track, easier to redeem, and easier to connect with customer data.
Discounts without strategy hurt margin
A loyalty program lets you reward specific behavior instead of giving random discounts to everyone.
Direct orders need incentives
Guests may default to marketplace apps unless your restaurant gives them a reason to order directly.
Regulars deserve recognition
Guests who return often should feel seen, rewarded, and valued at the table or online.
Loyalty should be measurable
Restaurants need to know whether rewards increase repeat visits, order value, direct orders, and customer retention.
Capabilities
All features you need to drive retention.
Earning & Rewards
Points System
Guests earn points for eligible purchases, orders, visits, or actions.
Why it matters: Points create visible progress and encourage repeat behavior.Who benefits: Guests, owners, and marketing teams.
Digital Stamp Cards
Guests collect digital stamps for repeat visits or specific products.
Why it matters: Stamp cards are simple, familiar, and effective for frequent purchase businesses.Who benefits: Cafes, bakeries, quick-service restaurants, and guests.
Cashback Rewards
Guests earn restaurant credit or reward value based on eligible spending where supported.
Why it matters: Cashback gives guests a clear reason to return.Who benefits: Guests and restaurant owners.
Reward Catalog
Restaurants can create rewards such as discounts, free items, gifts, upgrades, or exclusive benefits.
Why it matters: A loyalty program needs rewards guests actually want.Who benefits: Guests and marketing teams.
Reward Redemption Rules
Restaurants define how and when rewards can be redeemed.
Why it matters: Clear rules protect margins and avoid confusion.Who benefits: Owners, managers, and guests.
Birthday Rewards
Guests can receive birthday rewards where birthday data and communication consent are available.
Why it matters: Birthdays create a natural reason to visit, order, or book.Who benefits: Guests, owners, and marketers.
Occasion Rewards
Restaurants can create rewards for anniversaries, events, seasonal campaigns, or special guest moments.
Why it matters: Occasion-based rewards feel more personal than generic discounts.Who benefits: Guests and marketing teams.
Loyalty Tiers
Guests move through levels based on spend, visits, points, or activity.
Why it matters: Tiers encourage long-term engagement and recognition.Who benefits: Regulars, VIP guests, and restaurant brands.
Spend-based Rewards
Guests earn rewards based on eligible spending.
Why it matters: Spend-based rewards are flexible and work across ordering channels.Who benefits: Owners and guests.
Visit-based Rewards
Guests earn rewards based on completed visits.
Why it matters: Useful for dine-in restaurants, cafes, and hospitality venues.Who benefits: Guests and restaurants.
Item-based Rewards
Guests earn rewards for buying specific items or categories.
Why it matters: Restaurants can promote target items, new products, or high-margin categories.Who benefits: Owners and marketers.
Expiring Rewards
Restaurants can set reward expiry rules where supported.
Why it matters: Expiry can encourage action while protecting long-term liabilities.Who benefits: Owners and marketing teams.
Integrations & Connections
Loyalty Wallet
Guests can view points, stamps, rewards, tier status, available offers, and progress.
Why it matters: Guests are more likely to engage when progress is visible.Who benefits: Guests and restaurant teams.
Own Restaurant App Connection
Guests can view loyalty status, rewards, and app-only offers inside the restaurant app.
Why it matters: The app becomes a strong home for loyalty.Who benefits: Loyal guests and restaurant brands.
Direct Ordering Connection
Direct orders can earn points, stamps, cashback, or rewards where enabled.
Why it matters: Loyalty can help move repeat customers toward direct channels.Who benefits: Owners and guests.
QR Payment Connection
Guests can earn loyalty from eligible QR payment or dine-in transactions where enabled.
Why it matters: Dine-in loyalty becomes easier to track.Who benefits: Guests and full-service restaurants.
Reservations Connection
Guests can earn or redeem rewards connected to bookings where supported.
Why it matters: Loyalty can support repeat dining and special occasions.Who benefits: Guests, hosts, and owners.
Reviews Connection
Loyalty can connect to feedback flows carefully and compliantly.
Why it matters: Restaurants can encourage feedback engagement without manipulating public reviews.Who benefits: Owners and managers.
Multi-location Loyalty
Guests can earn and redeem across multiple locations where enabled.
Why it matters: Restaurant groups need consistent loyalty across branches.Who benefits: Multi-location operators and guests.
Campaigns & Management
Direct Order Bonus
Guests earn extra rewards when ordering from the restaurant’s own website, app, or direct ordering flow.
Why it matters: It encourages customers to use owned channels instead of defaulting to marketplaces.Who benefits: Owners and repeat guests.
Referral Rewards
Guests can be rewarded for inviting others where referral workflows are enabled.
Why it matters: Happy guests can help bring new guests.Who benefits: Restaurants and loyal customers.
Promo Code Connection
Loyalty rewards can connect with promo codes and campaign offers.
Why it matters: Promotions and loyalty should not live separately.Who benefits: Marketing teams.
CRM Connection
Loyalty activity connects to guest profiles, segments, preferences, and customer value.
Why it matters: Restaurants can understand who earns, redeems, and returns.Who benefits: Owners, managers, and marketers.
Marketing Tools Connection
Loyalty segments can be used for campaigns such as win-back, birthday, VIP, or reward reminder messages.
Why it matters: Loyalty becomes more powerful when connected to communication.Who benefits: Marketing teams and guests.
Reward Notifications
Guests can be notified when they earn, unlock, or are close to a reward.
Why it matters: Rewards are more effective when guests remember them.Who benefits: Guests and marketers.
Loyalty Analytics
Track members, active members, rewards earned, redemptions, repeat visits, direct order behavior, and loyalty revenue.
Why it matters: Restaurants need to know whether loyalty is helping growth.Who benefits: Owners, managers, and marketers.
Staff Lookup
Staff can look up a guest’s loyalty status, available rewards, or profile where permissions allow.
Why it matters: Staff can recognize loyal guests and help with redemption.Who benefits: Staff and guests.
Fraud and Abuse Controls
Restaurants can use rules, limits, and permissions to reduce reward abuse.
Why it matters: A loyalty program must protect the business as well as reward the guest.Who benefits: Owners and managers.
The Guest Loop
How TableMind Loyalty works.
01
Guest joins loyalty
A guest joins through your website, app, QR menu, order flow, reservation flow, or staff signup.
02
Guest earns rewards
They earn points, stamps, cashback, or progress from eligible visits, orders, payments, or actions.
03
Progress becomes visible
The guest can see their loyalty wallet, points, stamps, tier status, and available rewards.
04
Guest unlocks a reward
A reward becomes available based on the rules you set.
05
Guest returns to redeem
They come back to use the reward through direct ordering, dine-in, app ordering, or another channel.
06
CRM updates profile
Loyalty activity becomes part of the guest profile and customer segment.
07
Analytics measures impact
You track redemptions, repeat visits, direct orders, revenue, and loyalty engagement.
Loyalty in Action
Real restaurant usage cases.
1 / 7
Case Scenario
Cafe Stamp Program
The Setup
A cafe wants to reward regular coffee buyers.
The Problem
Paper stamp cards are lost or forgotten.
How TableMind Helps
Guests collect digital stamps after eligible coffee purchases.
The Result
✓ Guests can see progress and return for the next stamp.
Roles & Benefits
Built for everyone who touches the loyalty loop.
Guests
Use loyalty to earn rewards, track progress, redeem offers, and feel recognized.
Restaurant owners
Use loyalty to increase repeat visits, direct orders, and retention.
Managers
Use loyalty activity to understand guest behavior and improve offers.
Marketing teams
Use loyalty segments for campaigns, reward reminders, birthday offers, and win-back flows.
Staff
Use loyalty lookup to help guests redeem rewards and recognize regulars.
Multi-location operators
Use loyalty to connect guest behavior across branches.
Deep Dive
Explore key features in detail.
Feature 01
A loyalty wallet guests can understand.
Show points, stamps, rewards, progress, and available offers in a simple digital view. Easy to access on any smartphone without downloading hefty apps.
Dynamic, fast loading, and highly customer centric.
Points Wallet Balance
450 points
550 points until next free appetizer
Order Complete
Bella Trattoria Pizza
Direct order points:+15 pts
Direct booking bonus:+50 pts
Feature 02
Reward direct orders.
Give guests extra value when they order from your website, app, or direct QR ordering flow instead of third-party portals.
Lower commission payouts, higher customer lifetime value.
Feature 03
Make regulars feel recognized.
Use tiers, VIP tags, birthday rewards, and special offers to recognize guests who keep coming back.
Status levels (Silver, Gold, VIP) motivate long-term relationships.
VIP TIER CARD
GOLD STATUS
ANNA K.
MEMBER #1948
Campaign Segment Target
"Guests close to unlocking next points reward" (800+ points)
SMS Copy: "Hi Anna! You're only 160 points away from a free dessert at Bella Trattoria. Order direct today and get double points!"
Feature 04
Turn rewards into campaigns.
Send reward reminders, win-back offers, birthday messages, and app-only benefits using segmented loyalty CRM lists.
Re-engage guests automatically based on loyalty triggers.
Feature 05
See whether loyalty is working.
Track active members, redemptions, repeat visits, direct order behavior, and loyalty-driven revenue easily in your analytics dashboard.
Concrete data replacing guessworks.
Retention Impact
Repeat Visit Rate
+28.4%
Redemption rate
72%
Branches Map Network
Downtown Bistro+1,200 pt redemptions
Westside Takeaway+840 pt redemptions
Mall Foodcourt+450 pt redemptions
Feature 06
Build loyalty across locations.
Let guests earn and redeem across branches while managers compare loyalty performance, trends, and signups by location easily.
Multi-location syncing, unified rewards wallet.
Better together
Works better with the rest of TableMind.
Restaurant CRM
Connect loyalty activity to guest profiles, tags, and customer segments.
Marketing Tools
Send reward reminders, birthday offers, win-back campaigns, and app-only promotions.
Own Restaurant App
Give guests a loyalty wallet inside your branded restaurant app.
Direct Ordering System
Reward guests for ordering directly from your restaurant website or QR ordering.
QR Payment at the Table
Connect dine-in payments with loyalty where enabled.
Reservations & Waitlist
Reward repeat visits, special occasions, and booking activity.
Insights & Analytics
Track active members, redemptions, repeat visits, and loyalty impact.
Plan Availability
Add Loyalty when your restaurant is ready to grow.
Loyalty Program is positioned as a growth product. It works best when connected to CRM, direct ordering, marketing tools, and analytics.
TableMind pricing
Start free. Upgrade when your menu starts doing real work.
Transparent plans for QR menus, ordering, setup help, and restaurant workflows. No heavy POS contract needed to get started.
SAVE 20%
Most Popular
Pro
Growth and online features.
259PLN/month
- Everything in Starter
- Online ordering
- Reservations
- Analytics
- Custom branding
Premium
Enterprise automation.
Custom pricing
- Advanced AI assistant
- Preorder/dine-in automation
- Priority support
- API access
Questions
Frequently asked questions.
TableMind Loyalty Program helps restaurants reward guests for repeat visits, direct orders, purchases, birthdays, referrals, and other eligible actions.
Yes. Guests can earn points based on eligible purchases, visits, or actions depending on the restaurant’s loyalty rules.
Yes. Digital stamp cards can work well for cafes, bakeries, quick-service restaurants, and lunch businesses.
Cashback-style rewards can be supported where the restaurant setup and reward rules allow it.
Yes. Guests can view points, stamps, rewards, progress, and available offers through a loyalty wallet where enabled.
Yes. Birthday rewards can be supported when birthday data and communication consent are available.
Yes. Restaurants can offer bonus points or exclusive rewards for direct orders from the website, app, QR menu, or ordering flow.
Yes. Loyalty activity can connect to guest profiles, customer tags, segments, order history, and marketing campaigns.
Yes. The restaurant app can show loyalty status, points, rewards, progress, and app-only offers.
Yes. Multi-location loyalty can be supported where the restaurant group and TableMind setup allow it.
Yes. Staff can look up loyalty status and available rewards where permissions allow it.
Yes. Analytics can track active members, redemptions, repeat visits, reward usage, direct orders, and loyalty-driven revenue.
Yes. Reward expiry rules can be supported to encourage timely use and protect the business.
No. Loyalty can include points, stamps, cashback, birthday gifts, VIP tiers, app-only rewards, free items, exclusive access, and personalized offers.
Ready to reward the guests who keep coming back?
Create a loyalty program that guests can understand and your restaurant can measure.