Starter
Essential tools for operations.
199PLN/month
- Menu management
- KDS
- QR menu
- Table management
The #1 Growth Suite for Restaurants
Trusted by 2,000+ restaurants worldwide
Turn every guest interaction into repeat business.
TableMind unifies CRM, reviews, loyalty, marketing, and analytics so you can understand your guests, collect feedback, reward loyalty, run smarter campaigns, and drive more repeat visits.
Guest profiles & segments Reviews & feedback Loyalty rewards Promo codes, SMS & email Sales & customer analytics
Anna Kowalski
GUEST PROFILE · #G-2048
RegularVegan
8
VISITS
PLN 312
SPEND
+18%
REPEAT
Campaign revenue
PLN 4,820
this month
+24% vs last month
CRM
Know who your guests are.
Anna K., 8 visits
Reviews
Learn what they experienced.
Service rated 5/5
Loyalty
Give them a reason to return.
Gold member
Win-back sent
42 lapsed guests
Marketing
Right message, right time.
Birthday offer sent
Analytics
Measure what grows.
Repeat rate +18%
The Big Idea
Growth is not one feature. It is a loop.
A guest scans your menu, places an order, books a table, pays, leaves feedback, joins loyalty, or responds to an offer. Each action tells you something.
TableMind Customer Growth Suite turns those actions into customer profiles, useful segments, feedback insights, loyalty moments, marketing campaigns, and performance reports. The goal is simple: help restaurants bring guests back more often.
Beyond the TransactionStop treating guests like
Stop treating guests like
one-time transactions.
Many restaurant systems end when the order is completed. TableMind goes further — understand who guests are, what they like, how often they return, what they think, and what might bring them back. This is the difference between serving guests once and building relationships that grow over time.
Serve once → Build relationshipsScattered data → One growth loop
The TableMind Growth Loop
Five connected parts. One growth engine.
Every strong restaurant growth system needs five connected parts — know your guests, listen to feedback, reward loyalty, activate campaigns, and improve with data.
01
KNOW · CRM
Know who your guests are.
Build guest profiles from orders, reservations, payments, loyalty, reviews, and app usage.
e.g. Vegan, books Fridays, in loyalty → one profile.
02
LISTEN · REVIEWS
Learn what they experienced.
Collect feedback after orders, visits, bookings, or payments — and spot recurring issues.
e.g. "Food great, delivery late" → direct operational signal.
03
REWARD · LOYALTY
Give them reasons to return.
Points, cashback, stamps, rewards, tiers, birthday gifts, and direct-order incentives.
e.g. Regular diner earns points, gets a targeted email offer.
04
ACTIVATE · MARKETING
Better messages, not louder.
Targeted campaigns using custom segments, promo codes, SMS, email, and app pushes.
e.g. New vegan bowl promotion → send only to vegan segment.
05
IMPROVE · ANALYTICS
Measure what actually works.
Track sales, repeat guest rates, loyalty redemptions, campaign ROI, and segments.
e.g. Know if your birthday coupon increased booking rate.
Why It Matters
Restaurants don't only need more customers. They need more returning ones.
New customers are expensive to win
Ads, marketplaces, and discounts bring attention — but repeat guests are what make growth stable.
Customer data is usually scattered
Orders, reviews, loyalty, reservations, and campaigns live in separate tools — hard to see the full guest.
Generic marketing wastes money
A lunch regular, a birthday guest, a first-timer, and a lapsed customer shouldn't get the same message.
Feedback needs follow-up
Reviews and complaints aren't only reputation signals — they're chances to improve service and recover trust.
Loyalty needs context
Points alone aren't enough. Know who earns rewards, who redeems, and whether loyalty drives return visits.
Owners need proof
Campaigns, offers, loyalty, and review requests should be measured — so you know what's actually working.
CRMExplore Restaurant CRM
Give your restaurant a memory.
Build guest profiles from real restaurant activity. Instead of seeing only orders or payments, your team can understand behavior, preferences, visits, feedback, loyalty, and campaign engagement.
Guest Profiles
Contact, orders, visits, loyalty, preferences, reviews & notes.
Customer Segments
First-timers, regulars, VIPs, lapsed, lunch & delivery guests.
Preferences & Tags
Vegan, window table, high spender, allergy note & more.
Visit & Order History
How often they return, what they order, and on which channels.
CRM + Loyalty
Connect rewards, points & tiers to real guest behavior.
CRM + Marketing
Use segments to send better campaigns, not generic broadcasts.
AK
Anna Kowalski
anna.k@email.com · since Mar 2024
VeganRegularBirthday: JuneWindow table
8
VISITS
PLN 312
LIFETIME
Gold
LOYALTY
VISIT TIMELINE
Dine-in · Table 12 · PLN 170
Fri 7:30 PM · rated service 5/5
Loyalty reward redeemed
Free dessert · 320 pts
Delivery order · PLN 115
2× vegan bowl · direct order
SUGGESTED ACTION
Send June birthday offer — vegan tasting menu.
Feedback intelligence
62% +28% ~10% −
MR
Marco R.
★★★★★
"Best vegan menu in town and the staff remembered my usual table."
FoodServiceLoyalty candidate
JL
Julia L.
★★★☆☆
"Food was great but the delivery arrived 25 minutes late."
DeliveryWait time
AI REPLY DRAFT
"Thank you, Julia — we're sorry about the delay and have adjusted our delivery timing…"
REVIEWS
Turn feedback into better service.
Collect guest feedback, understand recurring issues, identify positive experiences, and connect feedback to CRM, marketing, and service recovery — all in one place.
Post-visit feedback
After orders, visits, reservations, or payments.
Sentiment tracking
Positive, neutral, or negative — at a glance.
Review categories
Food, service, delivery, wait, cleanliness, price.
Service recovery
Flag negative feedback for manager follow-up.
AI reply drafts
Suggested responses for managers to review.
CRM connection
Tie feedback to profiles, orders & loyalty.
Fair & compliant. We don't gate reviews. Collect feedback fairly, understand the experience, and invite reviews through transparent flows.
LOYALTY PROGRAM
Give guests a reason to come back.
Reward repeat behavior with points, cashback, stamps, rewards, birthday gifts, tiers, app-only offers, and direct-order incentives.
Points & cashback
Earn on eligible orders, visits, or actions.
Digital stamps
Simple stamp cards for cafes & quick-service.
Loyalty tiers
Silver, Gold & VIP for higher engagement.
Birthday rewards
Occasion offers where consent allows.
App loyalty wallet
Points, rewards & offers in a branded app.
Direct-order rewards
Encourage direct orders over marketplaces.
TableMind Rewards GOLD
POINTS BALANCE
1,240
260 pts to VIP1,240 / 1,500
ANNA KOWALSKI · #G-2048
Birthday treat
Free dessert · June
5% cashback
On direct orders
Coffee stamp card8 / 10
AUDIENCE
Vegan guests · lapsed 30d
Ordered vegan, no visit in 30 days
MESSAGE PREVIEW
Hi Anna 🌱 your favourite vegan bowls are back. Order direct this week with VEGAN15 for 15% off.
VEGAN15expires Sun · direct order
418
SENT
71%
OPENED
96
ORDERS
PLN 9,200
REVENUE
MARKETING TOOLS
Send the right offer to the right guests.
Create targeted campaigns using CRM segments, loyalty status, order behavior, reviews, app activity, and guest preferences — not mass blasts.
Promo codes
For pickup, delivery, direct, app, or birthdays.
Email & SMS
Offers, events & menus where consent allows.
Push notifications
App-only offers, rewards & order updates.
Upsells
Sides, drinks, desserts, bundles & upgrades.
Win-back campaigns
Target guests who haven't ordered recently.
Templates & automation
Ready-made ideas, triggered at the right moment.
INSIGHTS & ANALYTICS
Know what is working.
Understand sales, top items, channels, peak hours, customer behavior, loyalty performance, reviews, and campaign results — the full growth cockpit.
Sales analytics
Revenue, volume, AOV & trends.
Menu analytics
Top items, add-ons & category performance.
Channel analytics
Dine-in, direct, delivery, app & marketplace.
Customer analytics
Repeat, first-time, inactive & high-value.
Campaign analytics
Clicks, redemptions, orders & repeat visits.
Multi-location
Compare branches where enabled.
Growth overview
Last 30 daysREPEAT RATE
38%
+18%
REDEMPTIONS
612
+9%
CAMPAIGN REV
PLN 21.6k
+24%
Repeat visitsTrending up
TOP ITEMS
Vegan bowl214
Flat white186
Margherita158
TOP SEGMENTS
Regulars46%
Lunch crowd31%
VIP15%
The Guest Story
Every guest leaves signals behind.
Growth comes from connected interactions — one journey, captured end to end.
Scans QR menu
Places order
Pays by QR
Leaves feedback
Joins loyalty
Birthday offer
Books again
Becomes regular
Audience Builder
Build audiences that make sense for restaurants.
Mix behavior, timing, value, and preferences into segments you'd actually use.
First-time guests· 1,204Regulars· 842VIPs· 116Lapsed guests· 418Birthday month· 207Lunch crowd· 530Delivery customers· 689Vegan guests· 312High spenders· 98Negative feedback follow-up· 24
Campaign Recipes
Campaigns your restaurant can actually use.
Skip generic marketing — start from ready-made recipes built around real guest behavior.
Win-back inactive guests
Reach guests who haven't ordered in 60 days with an enticing return offer.
Reward loyal customers
Thank regulars and VIPs with an exclusive perk or bonus points.
Promote new menu items
Target guests whose past orders match the new dish's profile.
Drive weekday lunch
Fill slow mid-week hours with a timed offer sent directly to the lunch crowd.
Birthday reward
Send an automated birthday treat coupon to guests in their birthday month.
Direct-order discount
Move guests off commission-heavy marketplaces with a direct-order promo code.
How It Works
How Customer Growth Suite works.
Seven steps, one loop — and it gets smarter every time a guest interacts.
STEP 01
Guests interact
They order, pay, book, visit, join loyalty, leave feedback, or respond to a campaign.
STEP 02
TableMind builds understanding
Useful activity becomes profiles, segments, preferences, and history.
STEP 03
You listen to feedback
Reviews and private feedback show what guests liked and what to improve.
STEP 04
You reward repeat behavior
Loyalty gives guests reasons to return and order directly.
STEP 05
You send smarter campaigns
Use segments for offers, events, new dishes, or win-back messages.
STEP 06
You measure results
Analytics show what increased orders, visits, redemptions, and reviews.
STEP 07
The loop improves
Every interaction makes your data, campaigns, and decisions smarter.
In Practice
Real situations, connected solutions.
WIN-BACK
Bring back inactive guests
CRM builds a lapsed segment, Marketing sends a win-back offer, and Analytics tracks redemptions and repeat orders.
Recover guests instead of only chasing new ones.
FEEDBACK
Turn feedback into action
Reviews surface a recurring 'slow delivery' issue, Analytics shows the affected order types, and managers adjust the workflow.
Feedback becomes operational improvement.
TARGETING
Promote a new menu item
CRM identifies vegan guests, Marketing sends a targeted campaign, and Analytics tracks clicks and orders.
The campaign reaches the most relevant audience.
PROOF
Measure the loop.
Close the loop with the outcomes that actually grow the business.
+18%
Repeat customer rate
612
Loyalty redemptions
4.6★
Average review sentiment
PLN 4.8k
Campaign revenue / mo
PLAN AVAILABILITY
Add Customer Growth Suite when you're ready to grow beyond one-time orders.
The main Grow package brings CRM, reviews, loyalty, marketing tools, and analytics together.
TableMind pricing
Start free. Upgrade when your menu starts doing real work.
Transparent plans for QR menus, ordering, setup help, and restaurant workflows. No heavy POS contract needed to get started.
SAVE 20%
Most Popular
Pro
Growth and online features.
259PLN/month
- Everything in Starter
- Online ordering
- Reservations
- Analytics
- Custom branding
Premium
Enterprise automation.
Custom pricing
- Advanced AI assistant
- Preorder/dine-in automation
- Priority support
- API access
FAQ
Questions, answered.
It's the TableMind growth system that connects CRM, reviews, loyalty, marketing tools, and analytics to help restaurants bring guests back more often.
Yes. CRM is one part of the suite. Customer Growth Suite includes CRM plus feedback, loyalty, campaigns, promo tools, and analytics.
Yes. CRM can be the foundation for guest profiles and segments, with loyalty added when you're ready to reward repeat behavior.
Yes. CRM identifies inactive guests, Marketing sends win-back campaigns, Loyalty provides return incentives, and Analytics measures results.
Yes, where communication consent, local regulations, and TableMind setup allow it.
Yes. Campaign analytics can track sends, clicks, redemptions, orders, bookings, and repeat behavior where data is available.
Yes. Direct orders, reservation activity, and app usage all connect with CRM, loyalty, campaigns, and analytics.
Customer data should be handled with proper consent, access control, privacy settings, and market-specific legal requirements.
CONNECTED PRODUCTS
Connected to the rest of TableMind.
Restaurant CRM
Build guest profiles and useful customer segments.
Loyalty Program
Reward repeat guests with points, cashback, and offers.
Insights & Analytics
Measure growth, sales, segments, loyalty, and campaigns.
Direct Ordering System
Use direct orders to build stronger guest relationships.
Own Restaurant App
Give loyal guests a branded app for ordering and rewards.
Reservations & Waitlist
Connect booking activity with profiles and hospitality notes.
Ready to turn guest activity into growth?
Connect CRM, reviews, loyalty, marketing, and analytics into one customer growth loop built for restaurants.