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TableMind
Direct Ordering
Start Free
Start Selling · Popular

Accept orders directly from your guests.

TableMind Direct Ordering gives your restaurant its own channel for pickup, takeaway, delivery, and dine-in. Guests order from your menu, website, QR code, or link — while your team manages everything from one connected dashboard.

Own your channel
Commission-free
Pickup & delivery
TableMind Kitchen Display KDS Interface
New direct order
#1044 · Pickup · $42
0% marketplace fee
Straight to your kitchen
The summary

Your restaurant shouldn't depend only on marketplace apps.

Marketplaces bring visibility, but they also create dependency. Direct Ordering lets your restaurant accept orders through your own branded flow. Start with your digital menu, enable ordering, connect payments, send orders to the kitchen, and use customer data to bring guests back.

The Big Idea

Turn your menu into your own ordering channel.

A digital menu lets guests browse. A direct ordering system lets them act — add to cart, choose pickup, takeaway, delivery, or dine-in, pay, and get confirmation.

Your team sees the order instantly and manages prep from the dashboard or kitchen display. More control over the guest relationship, more visibility, a better path to repeat business.

Browse becomes buy — on a channel you own.

Your brand

A page that feels like your restaurant, not a marketplace listing.

Your guests

Keep the relationship and customer data, not a third party.

Your margin

Fewer per-order commissions eating into revenue.

Your insights

See order behavior and bring guests back.

The basics

What is a direct ordering system?

It lets guests place orders directly with your restaurant instead of relying only on third-party marketplaces.

Guests order from your website, QR menu, social link, Google profile, or branded ordering page — the order goes to you. With TableMind it connects to your menu, payments, kitchen display, delivery, CRM, loyalty, and analytics.

Why direct orders give you more control

Marketplaces are useful, but expensive

They bring reach, but restaurants often want more control over margins, relationships, and repeat orders.

Guests already know your restaurant

If a guest searches for you or follows you on social media, they should be able to order directly from you.

Your customer data matters

Direct ordering helps you build your own guest database instead of losing the relationship to third-party channels.

Your brand should own the experience

Your ordering page should feel like your restaurant — not a generic marketplace listing.

Ordering should connect to operations

Orders shouldn't sit in disconnected inboxes — they should connect to availability, kitchen display, payments, records, and analytics.

Tailored Benefits

Everyone in the restaurant, one connected order.

For Owners

Reduce marketplace dependency, improve margins, and keep a closer relationship with guests.

For Teams

Front-of-house and kitchen get clear orders with notes, modifiers, and status — manual and digital in one workflow.

For Guests

Order directly from the restaurant — no searching through marketplace apps to find the place they already love.

Process

From menu to repeat guest in eight steps.

01

Create digital menu

Categories, dishes, prices, photos, modifiers, and availability.

02

Enable ordering

Turn items orderable and choose the service modes you support.

03

Share ordering link

Add it to your website, QR menu, Google, and social channels.

04

Guest orders

Select items, customize, pick a service mode, and submit.

05

Team receives it

The order appears in your dashboard, waiter app, or kitchen display.

06

Kitchen prepares

Orders move directly to the Kitchen Display System — clear and organized.

07

Guest confirmation

They receive visual confirmation and pickup/delivery estimations.

08

Track performance

Analyze direct volumes, basket averages, and returning CRM customers.

Use Cases

Real usage examples.

Small Restaurant

Small Restaurant

Adds a direct ordering link to its website and social so more guests order directly — without marketplace commission on every sale.

Pizza Restaurant

Pizza Restaurant

Guests choose size, toppings, extras, and pickup time — staff get clearer orders and the kitchen gets better item details.

Cafe Order-Ahead

Cafe Order-Ahead

Guests place pickup orders before arriving, so the morning rush serves faster and counter congestion drops.

Hotel Room Service

Hotel Room Service

Guests order from a room-specific QR or link — the kitchen gets clearer orders and guests get a modern experience.

Delivery-Focused

Delivery-Focused

Uses its own ordering page and connects courier options where available, moving more orders through its own channel.

Multi-location Brand

Multi-location Brand

Creates a consistent ordering experience across locations, improving control, consistency, and reporting.

Features

One platform. Full of possibilities.

Explore the capabilities built into TableMind Direct Ordering, organized by operational themes.

Give guests a clean, branded flow to place orders for pickup, takeaway, delivery, or dine-in directly from their phone.

Branded ordering page

An ordering page that matches your identity, logo, and color system.

Order from digital menu

Menu items become orderable straight from your TableMind digital menu.

Pickup orders

Simple, efficient direct sales for guests picking up at the counter.

Takeaway orders

Capture takeaway demand directly through your own digital channel.

Delivery orders

Manage delivery orders with custom zones, times, or courier rules.

Dine-in orders

Connect table QR codes to let guests order directly to their seat.

Order scheduling

Guests can order for now or schedule a pickup/delivery time later.

Service mode selection

Let guests select pickup, takeaway, delivery, or dine-in before ordering.

Modifiers & add-ons

Support sizes, toppings, preparation notes, and custom variants.

Manage orders smoothly. Keep your staff updated and sync direct orders straight to kitchen screens.

Order notifications

Visual and sound alerts in the dashboard so staff never miss a direct order.

Order status tracking

Follow orders from received, accepted, preparing, and ready, to completed.

Kitchen display sync

Orders flow automatically into the Kitchen Display System (KDS) queue.

Waiter app connection

Servers view prep status and incoming table orders from their pockets.

Busy mode controls

Pause or slow down incoming online orders during heavy rushes.

Delivery zones

Define boundaries on map zones to keep delivery runs profitable.

Minimum order rules

Set minimal purchase requirements to protect margins on deliveries.

Build loyalty, drive repeat orders, increase ticket size, and run smart campaigns using customer data.

Interactive upselling

Recommend sides, drinks, or upgrades right before guest checkouts.

Promo codes

Configure discount codes or promotional runs to drive direct channels.

Online payment options

Support credit cards, Apple Pay, Google Pay, or pay-at-counter.

Guest data capture

Collect emails, numbers, preferences, and histories where permitted.

CRM integration

Sync direct ordering history to customer profiles for newsletters.

Loyalty program connection

Offer points, stamps, or cashback rewards to encourage direct orders.

Marketing analytics

Track average basket sizes, conversion rates, and channel performance.

Social ordering links

Embed your ordering page URL on Instagram, Google, and flyers.

Direct order reports

Run reports comparing direct sales revenue against delivery marketplaces.

Your Own Channel

An ordering channel you control.

Let guests order directly from your restaurant instead of sending every order through third-party platforms — your brand, your guests, your margin.

Marketplace
-25%
comissions
Direct Channel
Yours
channels & data
Service Modes

Pickup, takeaway, delivery, and dine-in.

Support different service types from one ordering system — turn on what fits your restaurant.

Pickup

Collect at the counter

Takeaway

Order ahead to go

Delivery

Zones & courier sync

Dine-in

From table QR codes

Bigger Baskets

Upsells built into the flow.

Recommend sides, drinks, desserts, upgrades, or popular items before checkout — no manual upselling on every order.

Add a drink & dessert?+$8.00
Prep Flow

Orders that reach the right team.

Send direct orders to your dashboard, waiter app, or kitchen display so staff can act quickly.

PhoneDashboardKitchen KDS
CRM & Loyalty

Customer data you can use again.

Direct orders help you understand guests, track repeat ordering behaviors, surface popular items, and turn one-time visits into lifetime regulars.

42%
repeat order rate
$31.00
average direct basket
+18%
with upsells enabled
1,240
guests saved in CRM
The ecosystem

Works better with the rest of TableMind.

Pricing

Start direct ordering when you're ready.

Add direct ordering channels to your existing TableMind menu when you are ready to sell online.

TableMind pricing

Start free. Upgrade when your menu starts doing real work.

Transparent plans for QR menus, ordering, setup help, and restaurant workflows. No heavy POS contract needed to get started.

SAVE 20%

Starter

Essential tools for operations.

199PLN/month
  • Menu management
  • KDS
  • QR menu
  • Table management
Subscribe
Most Popular

Pro

Growth and online features.

259PLN/month
  • Everything in Starter
  • Online ordering
  • Reservations
  • Analytics
  • Custom branding
Subscribe

Premium

Enterprise automation.

Custom pricing

  • Advanced AI assistant
  • Preorder/dine-in automation
  • Priority support
  • API access
Contact us
Success Stories

Trusted by local restaurants & cafes.

"We saved over 3,000 PLN in marketplace commissions in our first month alone. Our regulars love ordering directly through our website."

MR
Marco Rossi
Owner, Café RomaWarsaw

"Pizza modifiers are usually a nightmare to set up. TableMind lets guests customize toppings, halves, and sizes easily. Staff get perfectly clear orders."

AK
Anna Kowalska
Manager, Bistro 7Krakow

"Counter congestion dropped by half during the morning rush. Commuters order their coffees and bagels ahead and collect them instantly."

ED
Elena Dimitrov
Host, Olive & GrapeGdansk

"Direct delivery orders flow straight into our Kitchen Display System. Prep is organized, delivery times are accurate, and margins are protected."

SD
Sophie Dubois
Founder, Sweet TreatsWroclaw
FAQ

Questions, answered.

It lets guests place orders directly with your restaurant through your website, QR menu, ordering link, or app — instead of relying only on third-party marketplaces.

Yes. You can add your TableMind direct ordering link to your current website or set up a dedicated ordering page that links back to your domain.

Yes. Table QR codes can open your digital menu with direct table ordering enabled, letting guests scan, customize items, and place their order from their seat.

Yes. Direct ordering supports both pickup and takeaway service modes, letting guests pre-order, select their pickup slot, and pay online.

Yes. Delivery can be configured with custom delivery zones, delivery fees, and estimated prep/travel times depending on your courier setup.

Yes. Direct ordering supports dine-in QR ordering where guests place orders directly to their table, linking back to the waiter app and kitchen displays.

Yes. Modifiers, toppings, extra options, and preparation sizes are fully customizable, helping you upsell extras on every item.

Yes. When direct ordering is connected to the Kitchen Display System (KDS), orders appear instantly on kitchen monitors to keep prep organized.

Yes. Support online payments using credit cards, Apple Pay, Google Pay, or let guests choose to pay in-person upon pickup/delivery.

Yes. A toggle in your TableMind dashboard lets you activate 'Busy Mode' or pause incoming online orders during peak kitchen rushes.

Yes. Direct orders capture guest data, automatically sync to your CRM, and connect with loyalty programs to reward repeat customers.

Yes. TableMind direct ordering doesn't require replacing delivery apps — it creates an additional commission-free direct sales channel that you fully own.

Ready to accept orders directly?

Turn your digital menu into your own ordering channel for pickup, takeaway, delivery, and dine-in. Setup is instant.