Starter
Essential tools for operations.
199PLN/month
- Menu management
- KDS
- QR menu
- Table management
TableMindReservations
Explore ChannelChannels · Coming Soon
Fill tables without turning your host stand into chaos.
TableMind Reservations & Waitlist helps you accept bookings, manage walk-ins, track table availability, reduce no-shows, and give hosts one clear view of every guest before they arrive.
Online reservations
Waitlist management
Guest notes & preferences
Table availability view
Tonight's Reservations
Fri · Jun 27 · 34 confirmed
AKConfirmed
Anna K. · 2 guests
Window table
MPArrived
Marek P. · 4 guests
Birthday
SRWaiting
Sofia R. · 6 guests
Holding 19:00
DMVIP
Daniel M. · 2 guests
Regular · prefers booth 4
Table 1
Capacity2
StatusConfirmed
ServerJulia
Next Book19:30
Waitlist · 7 parties
~25 min next table
74min
avg turn time
Low
no-show risk
The summary
Every empty table has a story. Every overbooked table has a cost.
Reservations aren't just calendar entries — they shape staffing, table turns, kitchen pressure, guest expectations, and revenue. Reservations & Waitlist gives your team a clearer way to manage bookings, walk-ins, guest details, and seating flow from one connected system. More filled tables, fewer surprises, a smoother front of house.
The big idea
A smarter way to manage who sits where, and when.
Most reservation problems happen because information is scattered — a guest books through a form, another calls, a third sends a DM, and a walk-in arrives at the door. Without one source of truth, hosts guess, tables get blocked wrong, and guests wait.
Reservations & Waitlist turns booking activity into one front-of-house workflow. This isn't just a booking form — it's the control layer for your dining room.
BeforeScattered bookings & hostess notebook
WEBSITE FORM
UnconfirmedBooking Request #342 (Sofia R.)
TELEPHONE CALL
Seating guess?Marek P. (Arrived · 4 people)
INSTAGRAM DM
Missed noteDaniel M. (VIP · regular booth)
Double-booked Table 12 · VIP guest seated late
TableMind
After1 timeline · 1 dining floor plan
18:00 · Anna K. · T1Confirmed
18:30 · Marek P. · T2Arrived
19:00 · Sofia R. · T12Waiting
19:30 · Daniel M. · Booth 4VIP
Floor plan synced automatically, reservations color-coded
The basics
What is Reservations & Waitlist?
A TableMind product for managing table bookings, guest arrivals, walk-ins, waiting guests, and seating flow.
Guests request reservations online — website, digital menu, QR code, social link, or booking widget. Your team manages availability, confirms bookings, views guest details, assigns tables, and tracks who has arrived, who's waiting, and who's seated. It connects guest demand with your real restaurant capacity.
Good reservation flow protects revenue and guest experience
Phone bookings interrupt staff
Every booking call pulls staff away from guests, service, and operations.
Manual books are easy to misread
Paper books and scattered messages cause duplicate bookings and missed notes.
No-shows hurt revenue
When guests don’t arrive, tables sit empty during valuable service time.
Walk-ins need structure
A waitlist helps staff manage guests fairly and communicate wait times.
Hosts need table visibility
Knowing what’s free, occupied, reserved, or turning makes seating faster.
Guest notes improve hospitality
Birthdays, allergies, favorite tables, and VIP notes raise the experience.
Who it's for
Everyone around the table, one workflow.
Guests
Book online, receive confirmations, join waitlists, and share special requests.
Hosts
Manage arrivals, waitlists, floor plans, table status, and guest notes.
Waiters
See guest context, special occasions, dietary notes, and seating info.
Managers
Control availability, booking rules, table turns, no-shows, and capacity.
Owners
Track demand, booking sources, cancellations, no-shows, and table performance.
Multi-location operators
Standardize booking workflows while keeping local availability rules.
Everything inside
A complete host stand — 30 ways to run the room.
From online booking and waitlists to floor plans, guest notes, deposits, no-show tracking, and reservation analytics.
Manage the intake of bookings, set up capacity limits, assign host servers, track estimated turn times, and visualize dining seating layouts.
Online reservations
Guests book online via website, digital menu, QR code, or shared link.
Booking widget
A reservation form for your website, menu page, or landing page.
Time slot management
Define available times, booking windows, and service periods.
Party size control
Guests select their party size; availability adjusts accordingly.
Table availability view
See which tables are available, occupied, reserved, or turning soon.
Floor plan view
Visualize reservations and seating through a floor plan.
Waitlist management
Add walk-ins with name, party size, phone, and estimated wait.
Arrival status
Booked, Confirmed, Arrived, Seated, Waiting, Completed, No-show.
Table turn planning
Estimate how long tables are occupied and when they free up.
Server assignment
Assign tables or sections to servers to balance the floor.
Recognize VIPs, tag repeat guests with history profiles, track special occasion notes, block specific rules, and enforce overbooking guardrails.
Guest details
Name, contact, party size, visit notes, preferences, and requests.
Special occasion notes
Birthday, anniversary, high chair, accessibility, or dietary needs.
Guest history
Repeat visits connect to CRM so you recognize regulars.
VIP & regular tags
Tag guests as regular, VIP, high-value, or custom categories.
Group booking support
Handle large parties with notes, deposits, and approvals.
Event & private dining
Requests for private dining, birthdays, and business meals.
Multi-zone seating
Manage terrace, bar, main room, VIP room, or lounge zones.
Staff notes
Add internal notes to a reservation, hidden from guests.
Booking rules
Max party size, minimum notice, cut-off, or blocked times.
Overbooking protection
Prevent too many bookings for the same time and capacity.
Send automated reminders, handle cancellations, collect event deposits, trace booking acquisition channels, and monitor overall utilization reports.
Confirmation flow
Booking confirmations by email, SMS, or supported channel.
Reminder flow
Reminders before the reservation to reduce forgotten bookings.
Cancellation flow
Guests cancel or modify; the table is released for someone else.
No-show tracking
Mark no-shows to understand patterns and protect peak slots.
Deposit readiness
Support deposits or prepayment for large parties and events.
Multi-location reservations
Manage bookings across multiple locations.
Booking source tracking
See if bookings came from web, QR, social, Google, or staff.
Marketing connection
Connect bookings to CRM, loyalty, email, SMS, and campaigns.
Reviews connection
Invite guests to leave feedback after a completed visit.
Reservation analytics
Volume, no-shows, peak times, party sizes, sources, utilization.
One control layer for your dining room, all connected.
Bookings, walk-ins, floor plan, guest notes, deposits, and analytics — connected to CRM, loyalty, and reviews.
How it works
From booking request to a turned table, in eight steps.
01
Guest picks date, time & party
Books from your website, digital menu, QR code, social link, or widget.
02
TableMind checks availability
Uses your rules, time slots, party size, and capacity to guide availability.
03
Reservation is created
Auto-confirmed or sent for staff approval, depending on your workflow.
04
Guest receives confirmation
Booking details and any important restaurant instructions.
05
Host sees the booking
Appears in the dashboard, calendar, timeline, or floor plan.
06
Guest arrives or waits
Marked arrived, waiting, seated, completed, cancelled, or no-show.
07
Table is turned & reused
When free, staff seat the next reservation or walk-in party.
08
Visit data becomes useful
Booking history feeds CRM, loyalty, reviews, and analytics when connected.
Use Cases
Real usage examples.
Weekend Rush
Friday and Saturday booking requests come in online, and hosts run the evening from one reservation timeline instead of a messy book.
Fine Dining
Reservations carry notes, preferences, and internal staff comments — so the team delivers a more polished, personal experience.
Walk-in Heavy
Hosts add walk-ins to the waitlist with estimated wait times and status — waiting feels organized and fair to every guest.
Hotel Restaurant
Breakfast, dinner, terrace, bar, and private room each have their own availability — hosts seat guests accurately by zone.
Large Party
A table for 12 requires manager approval, notes, deposit, or special setup — so the kitchen and floor are ready in advance.
Restaurant Group
Each location keeps its own availability while management tracks booking performance across the whole brand.
The ecosystem
Works better with the rest of TableMind.
Restaurant Website
Add reservation booking directly to your restaurant website.
Digital Menu
Let guests browse your menu before booking a table.
CRM
Connect reservation history with guest profiles and preferences.
Reviews
Collect post-visit feedback after completed reservations.
Loyalty Program
Reward repeat guests and encourage future visits.
Insights & Analytics
Track bookings, no-shows, peak demand, and table utilization.
Marketing Tools
Promote special events, seasonal offers, and reservation campaigns.
Restaurant Website
Add reservation booking directly to your restaurant website.
Digital Menu
Let guests browse your menu before booking a table.
CRM
Connect reservation history with guest profiles and preferences.
Reviews
Collect post-visit feedback after completed reservations.
Loyalty Program
Reward repeat guests and encourage future visits.
Insights & Analytics
Track bookings, no-shows, peak demand, and table utilization.
Marketing Tools
Promote special events, seasonal offers, and reservation campaigns.
Plans
Add Reservations when you need better control over table demand.
Ideal for restaurants that take booking requests, manage walk-ins, run busy services, or want clearer visibility into arrivals.
TableMind pricing
Start free. Upgrade when your menu starts doing real work.
Transparent plans for QR menus, ordering, setup help, and restaurant workflows. No heavy POS contract needed to get started.
SAVE 20%
Most Popular
Pro
Growth and online features.
259PLN/month
- Everything in Starter
- Online ordering
- Reservations
- Analytics
- Custom branding
Premium
Enterprise automation.
Custom pricing
- Advanced AI assistant
- Preorder/dine-in automation
- Priority support
- API access
FAQ