Starter
Essential tools for operations.
199PLN/month
- Menu management
- KDS
- QR menu
- Table management
TableMindDelivery Hub
Explore HubChannels · Core Product
Control every delivery and takeaway order from one place.
TableMind Delivery & Takeaway Hub manages pickup, takeaway, and delivery without scattered notes or missed handoffs. Accept direct orders, prepare them on time, route them to the kitchen, and keep your team aligned from received to completed.
Pickup, takeaway & delivery
Clear preparation status
Kitchen-connected workflow
Courier & marketplace ready
Order #1842
Received 18:12 · Today
TakeawayPreparing
New
Accepted
Preparing
Ready
Picked up
Pickup time
18:30in 14 min
Customer
AK
Anna K.
+48 502 ··· 875
Items2 mains · 1 drink
Grilled Salmon Bowl×1
Ribeye & Fries×1
Sparkling Water×1
Handoff note
Pickup counter · no cutlery
Courier on the way
#DLV-204 · ETA 6 min
Shelf B2 ready
3 orders waiting for pickup
Kitchen timer
04:12 in prep
The summary
Off-premise orders should not feel like chaos.
Takeaway and delivery grow revenue, but they add pressure. Orders arrive from different places, customers expect accurate timing, couriers wait at the counter, and the kitchen juggles dine-in and off-premise at once. TableMind gives your restaurant one cleaner flow: received, prepared, ready, picked up, handed off, and tracked.
The big idea
A smarter workflow for food that leaves the restaurant.
Dine-in orders stay inside your venue. Delivery and takeaway move through more steps — placement, preparation, packaging, timing, courier pickup, and handoff. That is why off-premise orders need their own workflow.
The Hub gives your team a shared view of every order outside the dining room: what is new, preparing, ready, needs pickup, and already completed — kitchen, counter, shelf, and handoff connected.
One control room for everything off-premise.
One inbox
Pickup, takeaway, and delivery in a single queue.
On-time prep
Pickup times keep food fresh, not early or late.
Clean handoffs
No duplicate pickups or confusion at the counter.
Channel insight
See which off-premise channels actually pay off.
The basics
What is a delivery and takeaway hub?
A central workflow for managing orders that are not served at the table — pickup, takeaway, direct delivery, scheduled orders, and courier handoff.
With TableMind it connects to your Digital Menu, Direct Ordering, Kitchen Display, payments, customer records, loyalty, and analytics — ready for future marketplace orders too.
PickupTakeawayDirect deliveryScheduled ordersCourier handoff
The moment an order leaves the restaurant, the workflow gets harder
Pickup and delivery need accurate timing
Food ready too early loses quality; ready too late means guests and couriers wait.
Off-premise competes with dine-in
The kitchen needs to know what is for tables, what is for pickup, and what is for delivery.
Handoffs can get messy
Counter staff need to know which order is ready, who collects it, and whether it has already gone out.
Customer details matter
Pickup names, phone numbers, order notes, delivery instructions, and scheduled times need to stay visible.
You need to know which channel performs
Understand how much revenue comes from pickup, takeaway, delivery, direct, and future marketplaces.
Who it's for
Every role around an off-premise order.
Owners
Grow off-premise sales and reduce dependence on disconnected channels.
Managers
Monitor prep status, handoff flow, channel performance, and rush periods.
Counter staff
See which orders are ready, who is collecting, and what still needs packing.
Kitchen staff
Prepare pickup and delivery orders with clear timing and order-type labels.
Delivery teams
Understand handoff status, customer instructions, and delivery timing.
Guests
Order before arrival, avoid waiting, and collect food more easily.
Everything inside
A full off-premise toolkit — 28 ways to run it.
From order types and preparation status to pickup shelves, courier handoff, delivery zones, payments, loyalty, and channel analytics.
Expand your restaurant outside the dining room. Accept takeaway, scheduled pickups, and direct delivery orders.
Pickup orders
Guests place an order and collect it from your restaurant.
Takeaway orders
Accept takeaway from the menu, ordering page, QR, website, or link.
Direct delivery
Accept delivery directly with your own setup or connected courier.
Scheduled orders
Guests pre-order for a later pickup or delivery time.
Direct ordering connection
Connect to your restaurant's own ordering page.
Marketplace readiness
Prepared to support external marketplace orders in future.
Delivery zone rules
Define where delivery is available by distance and capacity.
Delivery fees
Configure delivery pricing based on rules or provider setup.
Prepare and serve on time. Connect your kitchen screens, pack orders cleanly, and organize the counter.
Order type labels
Pickup, takeaway, delivery, dine-in, or marketplace — instantly clear.
Preparation status
New, Accepted, Preparing, Ready, Picked Up, Out for Delivery, Completed.
Kitchen display connection
Off-premise orders flow into the Kitchen Display System.
Pickup time management
Requested or estimated pickup times to prioritize prep.
Handoff status
Waiting, picked up, handed to courier, or completed.
Pickup shelf view
Group ready orders visually for pickup or handoff.
Courier handoff
Courier pickup status when courier workflows are connected.
Packaging workflow
Show packaging, utensils, bags, sauces, and handoff notes.
Order notes
Preparation, pickup, or delivery instructions stay on the order.
Minimum order amount
Require a minimum value for delivery or pickup promotions.
Own your guest relationships. Process online payments, build repeat custom, and track performance.
Customer details
Name, phone, email, notes, and delivery details where permitted.
Payment connection
Online payment, pay-on-pickup, or supported workflows.
Customer notifications
Confirmation and status updates where enabled.
Cancellation & refunds
Handle cancelled orders and payment workflows by provider.
Customer history
Repeat orders support CRM and loyalty where enabled.
Loyalty connection
Reward eligible pickup, takeaway, or delivery orders.
Marketing campaigns
Promote pickup, lunch offers, delivery deals, repeat orders.
Performance analytics
Revenue, order count, AOV, and pickup/delivery performance.
Peak time visibility
See when pickup, takeaway, and delivery orders are highest.
Multi-location support
Manage off-premise workflows across branches.
One workflow, every off-premise order — all connected.
Menu, ordering, kitchen, payments, courier, CRM, loyalty, and analytics behind every pickup, takeaway, and delivery.
How it works
From order placed to order completed, in seven steps.
01
Guest places an order
From your digital menu, ordering page, website, QR code, or shared link.
02
Order enters the hub
Order type, customer details, items, notes, payment status, and requested time.
03
Your team manages it
Review, confirm, update status, and send it to the kitchen workflow.
04
Kitchen prepares the food
The order appears on the Kitchen Display System with clear prep details.
05
Packed and marked ready
Staff prepare packaging, sauces, utensils, bags, and handoff notes.
06
Guest or courier collects
Handed to the guest, internal courier, or connected courier partner.
07
Order is completed
Status updated, payment tracked, feeding customer history and analytics.
Then you track it all
Revenue, channels, peak times, and repeat customers in one view.
Use Cases
Real usage examples.
Neighborhood Pickup
Guests order ahead for pickup instead of phoning in — staff get clearer orders and fewer mistakes.
Cafe Lunch Rush
Takeaway orders placed before arrival mean the 11:30–14:00 rush serves more people with less counter pressure.
Direct Delivery
Local delivery runs through the direct flow with a connected courier — more control over orders and timing.
Busy Mixed Kitchen
Orders labeled by type and routed to the kitchen display, so dine-in and takeaway are prepared with better timing.
Food Truck & Pop-up
Customers order from a QR code and collect when ready — more orders handled with less front-counter friction.
Multi-location Brand
The same statuses, menu structure, and reporting across branches — easier to train, monitor, and scale.
Hotel & Resort
Guests order for pickup, room delivery, or poolside collection from location-specific menus, managed in one system.
Command Center
A command center for off-premise orders.
View pickup, takeaway, and delivery orders in one workflow with clear status, timing, customer details, and handoff notes.
New2
#1851Pickup
Marco P. · 3 items
#1850Delivery
L. Novak · 2 items
Preparing1
#1842Takeaway
Anna K. · 3 items
⏱ Pickup 18:30
Ready2
#1839Pickup
Shelf B2 · waiting
#1837Delivery
Courier assigned
Picked up1
#1835Takeaway
Handed to guest
Completed18
#1831Delivery
Delivered · 17:54
RIGHT TIME
Prepare orders at the right time.
Pickup times, scheduled orders, and preparation status help your kitchen avoid making food too early or too late.
Pickup at 18:30on track
Start prep now to finish 4 min early
CONNECTED
Keep kitchen and counter connected.
Send off-premise orders to the kitchen and show ready status to counter staff for faster handoff.
KitchenReadyCounter
CLEAN HANDOFFS
Make handoffs cleaner.
Track whether an order is waiting, packed, picked up, handed to courier, or completed — so the counter never doubles up or loses an order.
Pickup shelf3 waiting
A1
#1839
B2
#1842
C3
#1845
YOUR CHANNEL & ZONE
Grow direct orders, not just marketplace orders.
Use your own ordering link, QR code, and campaigns — and set the delivery zones where direct delivery makes sense.
Your venue
Delivery zone · 3 km PERFORMANCE
Understand off-premise performance.
Track which channels drive revenue, when demand peaks, and which items sell best for takeaway and delivery.
€8.4k
pickup revenue / wk
€6.1k
delivery revenue / wk
€29
avg. order value
38%
repeat customers
The ecosystem
Works better with the rest of TableMind.
Direct Ordering
Accept pickup, takeaway & delivery from your own ordering page.
Digital Menu
Let guests browse your menu before placing off-premise orders.
Kitchen Display System
Send delivery and takeaway orders directly to the kitchen.
Collection Point
Bring external marketplace orders into one tablet and workflow.
Courier Integrations
Connect courier workflows for direct delivery where supported.
CRM
Turn one-time pickup and delivery customers into repeat guests.
Loyalty Program
Reward repeat customers for direct pickup, takeaway & delivery.
Insights & Analytics
Track off-premise revenue, volume, peak times & behavior.
Direct Ordering
Accept pickup, takeaway & delivery from your own ordering page.
Digital Menu
Let guests browse your menu before placing off-premise orders.
Kitchen Display System
Send delivery and takeaway orders directly to the kitchen.
Collection Point
Bring external marketplace orders into one tablet and workflow.
Courier Integrations
Connect courier workflows for direct delivery where supported.
CRM
Turn one-time pickup and delivery customers into repeat guests.
Loyalty Program
Reward repeat customers for direct pickup, takeaway & delivery.
Insights & Analytics
Track off-premise revenue, volume, peak times & behavior.
Plans
Add Delivery & Takeaway when you're ready to grow beyond dine-in.
Available for restaurants using TableMind Direct Ordering and Kitchen Display workflows.
TableMind pricing
Start free. Upgrade when your menu starts doing real work.
Transparent plans for QR menus, ordering, setup help, and restaurant workflows. No heavy POS contract needed to get started.
SAVE 20%
Most Popular
Pro
Growth and online features.
259PLN/month
- Everything in Starter
- Online ordering
- Reservations
- Analytics
- Custom branding
Premium
Enterprise automation.
Custom pricing
- Advanced AI assistant
- Preorder/dine-in automation
- Priority support
- API access
FAQ
Questions, answered.
A TableMind workflow for managing pickup, takeaway, and delivery orders from one connected system.
Yes. Guests can place pickup orders through your digital menu, ordering page, website, or shared link where enabled.
Yes. Takeaway orders can be accepted and managed through the same workflow.
Yes. Delivery can be supported depending on your setup, delivery rules, courier workflow, and payment configuration.
Yes. Pickup, takeaway, and delivery orders can flow into the Kitchen Display System.
Yes. Orders move through statuses such as New, Preparing, Ready, Picked Up, and Completed.
Pickup time or scheduled orders can be supported where enabled.
Courier integrations can be supported depending on market availability and the final TableMind integration setup.
It doesn't need to. It gives your restaurant a direct channel for pickup, takeaway, and delivery, while future marketplace integrations can centralize external orders.
Yes. Delivery and takeaway orders can connect with CRM and loyalty workflows where enabled.
Yes. Analytics can help compare pickup, takeaway, delivery, direct orders, and future marketplace channels.
Yes. Start with simple pickup and takeaway, then add delivery, marketing, loyalty, and integrations as you grow.
Ready to make pickup, takeaway, and delivery easier?
Give your team one connected workflow for orders that leave the restaurant.