TableMind QR Icon
TableMind
Integration Product

Connect marketplace orders to your restaurant workflow.

TableMind Marketplace Integrations help restaurants bring orders from external delivery platforms into one connected system. Manage sources, menu availability, and kitchen routing without disconnected tablets.

Marketplace Connections

Wolt, Glovo, Bolt, Uber

Source Labeling

Identify channel origins

KDS & Collection Routing

Automate kitchen queues

Availability Sync Ready

Minimize cancellation rates

Handoff Status Sync

Clear courier visibility

Channel performance

Compare analytics

View Integration Hub
WoltGlovoBoltUberPyszneCollection PtKDSPOSDelivery HubAnalyticsTABLEMINDHUB
New order received
Item availability synced
Sent to kitchen (KDS)
Short Summary

Marketplace orders should not live outside your restaurant system.

Delivery marketplaces can help restaurants reach more customers, but they often create operational friction. Orders arrive in different apps, with different sounds, screens, rules, and reporting.

TableMind Marketplace Integrations are designed to connect those external orders into your internal workflow, so your team can manage them with more control and less switching.

Operational Control

Keep the demand. Reduce the chaos.

Why operations managers connect external marketplaces into TableMind.

Before: Disconnected Setup

Tablet counter clutter

Staff manage multiple delivery tablets, accept orders manually in separate apps, and change item availability by logging into multiple merchant panels.

  • Orders arrive on separate tablets with different notification sounds
  • Staff manually accept and transcribe items, leading to copy errors
  • Kitchen receives information late because of manual handoffs
  • Menu availability is updated manually across every platform panel
  • Couriers often arrive at counter before preparation is ready
  • Managers compile performance metrics from scattered dashboards
After: TableMind Connected

Unified order ingestion

External marketplace orders enter TableMind directly, carrying clean source labels, routing to KDS/Collection Point, and syncing availability states.

  • Marketplace orders enter TableMind as a unified flow
  • Every order automatically carries a source label (Wolt, Glovo, etc.)
  • Orders route automatically to Collection Point, KDS, or POS
  • Menu availability changes sync across supported platforms instantly
  • Handoff status becomes clear to counter staff and couriers
  • Analytics compare platform conversion and volume performance in one place
Architectural Clarity

Marketplace Integrations vs Collection Point

They work together, but handle completely different parts of your operations.

Marketplace Integrations

The technical connection layer between TableMind and external marketplace platforms.

Main Job

Bring marketplace order data into TableMind.

Core capabilities

  • • Connecting platforms
  • • Syncing menus
  • • Modifiers mapping
  • • Status updates
  • • Receiving orders
  • • Feeding analytics

Collection Point

The staff-facing software screen for managing external orders on your counter.

Main Job

Give staff one place to accept, track, prepare, and hand off orders.

Core capabilities

  • • Seeing marketplace orders
  • • Preparing handoffs
  • • Managing order statuses
  • • Coordinating courier pickup
  • • Reducing tablet clutter
  • • Supporting counter staff
Simple Explanation: Marketplace Integrations connect the pipes. Collection Point is the screen your team uses.
Operational Friction

Every external order should still fit your internal flow.

Why delivery app orders must be unified into one operating model.

01

Separate tablets create operational noise

Each marketplace device adds more alerts, screens, and manual work for staff.

02

Manual order entry creates mistakes

Copying marketplace orders into another system increases the risk of wrong items, missing modifiers, or delayed preparation.

03

Menu availability changes fast

Restaurants need a way to control unavailable items and menu changes across connected platforms where supported.

04

Kitchen teams need one source of preparation work

Marketplace orders should not be hidden on a counter tablet while dine-in and direct orders move through KDS.

05

Courier handoff depends on timing

Staff need to know which external orders are preparing, ready, waiting, or picked up.

06

Owners need channel comparison

Marketplace performance should be measured against direct orders, pickup, takeaway, website, app, and dine-in channels.

Workflow Lifecycle

From marketplace ping to restaurant workflow

Watch how TableMind maps and processes incoming delivery app order data.

Normalizer Schema TableMind Schema

Marketplace order arrives.

Step 1: Receive

An external platform sends a new order into TableMind where integration is supported.

Example: A Wolt order arrives with order number, customer details, items, modifiers, notes, pickup timing, and source label.
Data mapping: Live supported endpoints
Ecosystem Support

Designed for the delivery platforms restaurants already use.

Marketplace support depends on market, API access, provider approval, and TableMind’s roadmap.

AvailableLive and supported
In ProgressBeing developed
PlannedOn the roadmap
RequestedAvailable on demand
CustomBespoke projects
WoltAvailable
GlovoAvailable
Bolt FoodAvailable
Uber EatsAvailable
Pyszne.plAvailable
FoodoraIn Progress
Takeaway.comPlanned
DoorDashRequested
DeliverooRequested
Just EatPlanned
Local PartnersCustom
Note: Integration support relies on marketplace API approval, region policies, and provider systems.
Full Functionality

Integration Capabilities

A complete directory of support actions, routes, and mappings built into the platform.

Order Management

1. Marketplace Order Import

Receives orders from connected marketplace platforms. Orders enter the restaurant’s internal workflow instead of staying isolated in external apps.

Benefits: Counter staff, kitchen teams, managers, and owners
Order Management

2. Source Labeling

Shows which platform each order came from (Wolt, Glovo, Bolt Food, Uber Eats, Pyszne.pl, or another supported channel) so staff can quickly understand expected handoff processes.

Benefits: Counter staff and managers
Order Management

3. Order Number Mapping

Keeps external marketplace order numbers visible inside TableMind. Courier pickup and customer support depend on platform order numbers.

Benefits: Counter staff, couriers, and support teams
Order Management

4. Customer Detail Handling

Receives customer name, contact details, or delivery information where the platform provides it and privacy rules allow it.

Benefits: Staff and guests
Menu & Sync

5. Item Mapping

Maps marketplace items to TableMind menu items where supported. Correct mapping helps orders route properly to kitchen, reporting, and analytics.

Benefits: Kitchen staff, managers, and analytics users
Menu & Sync

6. Modifier Mapping

Maps sizes, toppings, extras, options, and special preparation choices. Modifier errors can create wrong orders and guest complaints.

Benefits: Kitchen staff and guests
Menu & Sync

7. Menu Sync

Synchronizes menu items, categories, prices, descriptions, and images where supported. Restaurants should not need to update the same menu repeatedly.

Benefits: Managers and owners
Menu & Sync

8. Availability Sync

Updates sold-out or unavailable items across connected marketplaces where supported. Guests should not order food the restaurant cannot prepare.

Benefits: Guests, staff, and kitchen teams
Menu & Sync

9. Price Sync

Syncs item prices across connected platforms where supported. Pricing errors can affect margin and customer trust.

Benefits: Owners and managers
Menu & Sync

10. Image Sync

Syncs menu images to supported marketplace listings where available. Consistent visuals improve menu presentation across channels.

Benefits: Owners and marketers
Order Management

11. Order Acceptance

Allows staff to accept or confirm marketplace orders where supported. Fast acceptance improves marketplace workflow and customer expectations.

Benefits: Staff, customers, and marketplaces
Order Management

12. Order Rejection

Allows staff to reject or flag orders where supported. Restaurants need to handle unavailable items, closing times, or capacity issues.

Benefits: Managers and staff
Order Management

13. Cancellation Handling

Tracks cancelled marketplace orders and cancellation reasons where available. Cancellations affect reporting, kitchen preparation, and customer experience.

Benefits: Managers and owners
Order Management

14. Status Sync

Updates order statuses between TableMind and marketplace systems where supported. Guests, couriers, and staff need correct status visibility.

Benefits: Guests, couriers, and staff
Operations & Routing

15. Kitchen Display Routing

Routes marketplace orders to the Kitchen Display System (KDS). Kitchen staff can prepare external orders in the same workflow as direct and dine-in orders.

Benefits: Kitchen teams
Operations & Routing

16. Collection Point Routing

Sends marketplace orders into the Collection Point screen. Counter staff can manage external orders from one view.

Benefits: Counter staff and managers
Operations & Routing

17. POS Routing

Sends marketplace orders to connected POS systems where supported. Restaurants may need orders reflected in sales, accounting, and reports.

Benefits: Finance teams, owners, and staff
Operations & Routing

18. Printer Routing

Sends marketplace orders to supported printers where needed. Some kitchens still rely on physical paper tickets for preparation or packing.

Benefits: Kitchen and packing teams
Operations & Routing

19. Courier Handoff Status

Tracks courier pickup or handoff status where platform data allows it. Counter staff need to know what is waiting and what has already been collected.

Benefits: Counter staff, couriers, and customers
Operations & Routing

20. Preparation Time Control

Lets restaurants manage estimated preparation times where supported. Food quality and courier timing depend on realistic preparation estimates.

Benefits: Kitchen staff, couriers, and customers
Operations & Routing

21. Platform Pause Control

Allows restaurants to pause or control marketplace availability where supported. During overload, restaurants may need to slow down incoming external orders.

Benefits: Managers and kitchen teams
Operations & Routing

22. Multi-location Mapping

Maps platform accounts, store IDs, menus, and orders to the correct restaurant location. Multi-location brands need orders routed to the correct branch.

Benefits: Restaurant groups and operators
Reporting & Logs

23. Channel Analytics

Feeds marketplace activity into analytics dashboards. Owners can compare order volume, revenue, average order value, cancellations, delays, and channel pressure.

Benefits: Owners and managers
Reporting & Logs

24. Direct vs Marketplace Comparison

Compares marketplace orders with direct ordering, website, app, pickup, takeaway, and dine-in channels.

Benefits: Owners and marketing teams
Reporting & Logs

25. Error Alerts

Flags failed imports, missing item mappings, disconnected integrations, or sync problems. Integration problems need to be visible before they affect service.

Benefits: Managers and support teams
Reporting & Logs

26. Integration Logs

Records events such as order received, order accepted, menu synced, status updated, or sync failed to help troubleshoot issues.

Benefits: Support teams, developers, and operators
Reporting & Logs

27. Provider Request Flow

Allows restaurants to request new marketplace integrations, keeping integration priorities aligned with real restaurant demand.

Benefits: Customers, sales teams, and product teams
Real Scenarios

Integration Case Studies

See how TableMind solves real-life delivery app issues behind the counter.

Wolt and Glovo rush

Situation: A busy restaurant receives multiple orders from Wolt and Glovo during lunch rush.

Problem: Staff struggle to watch separate tablets, leading to wrong items and delayed kitchen handoffs.

TableMind Way: TableMind Marketplace Integrations route all orders straight to Collection Point and KDS.

Result: Dine-in and external prep work live in one workflow.

Menu item sold out

Situation: The restaurant runs out of a popular burger ingredient during dinner service.

Problem: The dish remains available on delivery apps, causing stock cancellations and customer frustration.

TableMind Way: Staff update the menu availability in TableMind, which syncs with supported marketplaces.

Result: Sold-out items are hidden from marketplaces, lowering cancellation rates.

Multi-location routing

Situation: A franchise brand runs several branches using distinct marketplace vendor accounts.

Problem: Orders sometimes route to the wrong location, creating food waste and delivery confusion.

TableMind Way: TableMind maps platform identifiers and store IDs to the correct local kitchens.

Result: Orders land on the correct POS and KDS screens automatically.

Kitchen using one KDS

Situation: A chef prepares meals for table QR orders, takeaway collections, and delivery apps.

Problem: Delivery orders reside on counter tablets, remaining hidden from the kitchen queue.

TableMind Way: Marketplace orders flow directly into KDS alongside direct tickets, labeled by source.

Result: The kitchen operates from a single, unified source of truth.

Owner comparing channels

Situation: A restaurant owner wants to evaluate marketplace performance against direct ordering margins.

Problem: Reports are scattered across multiple vendor panels and spreadsheets.

TableMind Way: All marketplace orders populate TableMind's channel reporting dashboard.

Result: Owners can compare commissions, order values, and cancellation trends in one window.

Courier pickup confusion

Situation: A dozen delivery riders arrive at the counter simultaneously looking for packages.

Problem: Staff spend minutes questioning riders and checking separate tablets to match numbers.

TableMind Way: Ready orders are grouped in Collection Point carrying source labels and order IDs.

Result: Handoff is completed in seconds, ensuring food quality remains high.
User Personas

Who is using Marketplace Integrations?

Connecting operations, marketing, finance, and counter staff teams.

Restaurant Owners

Use Marketplace Integrations to connect external demand with internal operations and analytics.

Managers

Use them to reduce tablet chaos, monitor channel performance, and control order flow.

Counter Staff

Use connected marketplace orders to manage pickup, courier handoff, and order status more clearly.

Kitchen Staff

Receive external orders in the same kitchen workflow as direct and dine-in orders.

Finance Teams

Benefit when marketplace order data connects to POS, payments, and reporting where supported.

Marketing Teams

Use channel comparison to decide when to promote direct ordering or marketplace campaigns.

Multi-location Operators

Use mapping and reporting to manage marketplace activity across branches.

Support Teams

Use integration logs and status indicators to investigate connection problems.

Unified Ingestion

Marketplace orders enter one workflow

Bring orders from external delivery platforms into TableMind instead of leaving them on separate screens.

[WOLT] Order #1902 received (3x Pizza)

[TABLEMIND] Normalizing items...

[KDS] Order injected to kitchen display

[GLOVO] Order #8294 received (1x Burger)

[TABLEMIND] Normalizing items...

[KDS] Order injected to kitchen display

Source Identifiers

Every order keeps its source

Source labels, order numbers, and platform indicators help staff identify where each order came from.

Order #9042WOLT
Order #1204GLOVO
Order #5921BOLT
Order #8821UBER
Automated Routing

Route external orders to the kitchen

Marketplace orders can move into KDS, printers, POS, or Collection Point depending on your setup.

Wolt OrderTableMind Hub
KDS
POS
Printers
Stock Availability

Keep menu availability under control

Sync items, prices, modifiers, and sold-out status where marketplace integrations support it.

Truffle CarbonaraOUT_OF_STOCK
Availability state pushed to 4 connected marketplaces
Channel Analytics

Know which marketplaces perform

Compare revenue, order volume, average order value, cancellations, and pressure by marketplace.

Wolt Food Orders14,200 PLN (42%)
Glovo Orders11,500 PLN (34%)
Direct Ordering (App/Web)8,100 PLN (24%)
Health Dashboard

Spot integration issues quickly

Integration status, error alerts, and logs help teams detect missing mappings, failed imports, and disconnected providers.

⚠ GLOVO: Missing Modifier MapFix Map

Alert raised for Glovo modifier ID: extra_parmesan_32

Plan Suitability

Suggested Plan Options

Add Marketplace Integrations when external orders become part of your daily operation.

Basic

Start with a digital menu.

Not Included

Standard

Upgrade for connections.

Not Included

Smart

Select supported platforms.

Add-on Available

Pro

Prioritized for multiple platforms.

Included

Enterprise

Advanced routing, organization key mapping.

Recommended
Important: Integration availability depends on provider APIs, partner approval, market region, platform rules, technical feasibility, and TableMind’s roadmap.

TableMind pricing

Start free. Upgrade when your menu starts doing real work.

Transparent plans for QR menus, ordering, setup help, and restaurant workflows. No heavy POS contract needed to get started.

SAVE 20%

Starter

Essential tools for operations.

199PLN/month
  • Menu management
  • KDS
  • QR menu
  • Table management
Subscribe
Most Popular

Pro

Growth and online features.

259PLN/month
  • Everything in Starter
  • Online ordering
  • Reservations
  • Analytics
  • Custom branding
Subscribe

Premium

Enterprise automation.

Custom pricing

  • Advanced AI assistant
  • Preorder/dine-in automation
  • Priority support
  • API access
Contact us
Support directory

Frequently Asked Questions

Answers to architectural, operations, and setup questions about Marketplace connections.

Marketplace Integrations connect external delivery and ordering platforms with TableMind so marketplace orders can enter your restaurant workflow.

The product can be designed for platforms such as Wolt, Glovo, Bolt Food, Uber Eats, Pyszne.pl, Foodora, Takeaway.com, DoorDash, Deliveroo, Just Eat, and local partners, depending on market and integration availability.

No. Availability depends on TableMind’s roadmap, provider access, API permissions, market, and technical feasibility. The website clearly labels integrations as Available, In Progress, Planned, Requested, or Custom.

Yes. Connected marketplace orders can appear in Collection Point so staff can manage them from one screen.

Yes. Marketplace orders can route to KDS where the integration and restaurant workflow support it.

Yes. POS routing can be supported where both the marketplace integration and POS integration allow it.

Menu sync can be supported where the marketplace integration allows item, category, price, modifier, image, and availability updates.

Availability sync can be supported where the marketplace allows it. This helps reduce orders for sold-out items.

Order acceptance can be supported where the marketplace integration allows it.

Platform pause or availability control can be supported where the provider integration allows it.

Yes. Marketplace orders can feed into analytics so owners can compare order volume, revenue, average order value, cancellations, and operational pressure by channel.

Yes. Multi-location mapping can connect marketplace accounts, menus, orders, and reports to the correct branch where supported.

TableMind shows integration status, error alerts, and logs so managers or support teams can detect and investigate issues.

Ready to connect marketplace orders to your restaurant workflow?

Bring external delivery orders into TableMind, route them to your team, and understand which channels are driving value.

Marketplace Integrations
Get Started